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- Author: Haksever Cengiz, Render Barry
- Publisher: Pearson ITP
- Year: 2013
- Pages: 134
- ISBN: 9780133088908
- ISBN-10: 0133088901
- ISBN-13: 9780133088908
- Format: PDF
- Language: English
Service Management, Student Workbook (e-book) (used book) | bookbook.eu
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Description
With this hands-on study guide to accompany the reference on integrating the many disciplines that comprise service operations management, authors Haksever and Render help students master all aspects of the field. Fully aligned with "Service Management," this workbook-style book includes chapter learning objectives, chapter summaries, chapter questions, reviews of key terms and concepts, additional cases and examples, discussion questions, and more.
- Author: Haksever Cengiz, Render Barry
- Publisher: Pearson ITP
- Year: 2013
- Pages: 134
- ISBN: 9780133088908
- ISBN-10: 0133088901
- ISBN-13: 9780133088908
- Format: PDF
- Language: English English
With this hands-on study guide to accompany the reference on integrating the many disciplines that comprise service operations management, authors Haksever and Render help students master all aspects of the field. Fully aligned with "Service Management," this workbook-style book includes chapter learning objectives, chapter summaries, chapter questions, reviews of key terms and concepts, additional cases and examples, discussion questions, and more.
Reviews