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- Author: Steve Diller, Nathan Shedroff, Sean Sauber
- Publisher: Rosenfeld Media
- Year: 2016
- Pages: 248
- ISBN: 9781933820569
- ISBN-10: 193382056X
- ISBN-13: 9781933820569
- Format: ePub
- Language: English
Reviews
Description
Distracted by traditional metrics and mounting access to data, leaders are blinded to what it actually takes to create greater value for their businesses: meaningful, long-term relationships with their customers.
In Blind Spot, you'll learn how exceptional organizations--from Disney to Instagram--innovate and sustain valuable, productive customer relationships. Blind Spot's lessons deliver a groundbreaking perspective shift and win-win approach for your customers, your business--and even your shareholders.
- Author: Steve Diller, Nathan Shedroff, Sean Sauber
- Publisher: Rosenfeld Media
- Year: 2016
- Pages: 248
- ISBN: 9781933820569
- ISBN-10: 193382056X
- ISBN-13: 9781933820569
- Format: ePub
- Language: English English
Distracted by traditional metrics and mounting access to data, leaders are blinded to what it actually takes to create greater value for their businesses: meaningful, long-term relationships with their customers.
In Blind Spot, you'll learn how exceptional organizations--from Disney to Instagram--innovate and sustain valuable, productive customer relationships. Blind Spot's lessons deliver a groundbreaking perspective shift and win-win approach for your customers, your business--and even your shareholders.
Reviews