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- Author: Nigel Greenwood
- Publisher: CreateSpace Independent Publishing Platform
- ISBN-10: 153337399X
- ISBN-13: 9781533373991
- Format: 15.2 x 22.9 x 0.6 cm, softcover
- Language: English
- SAVE -10% with code: EXTRA
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Description
A practical, step by step guide to business growth for SMEs through mapping customer journeys. It includes advice on how to make and communicate changes to ensure rapid, sustainable, profitable, business growth. The author has spent 25 years helping businesses large and small improve their customer experience. His advice helped an SME double in size in a year, and a large corporate improve customer retention by 50%.
EXTRA 10 % discount with code: EXTRA
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The discount code is valid when purchasing from 10 €. Discounts do not stack.
- Author: Nigel Greenwood
- Publisher: CreateSpace Independent Publishing Platform
- ISBN-10: 153337399X
- ISBN-13: 9781533373991
- Format: 15.2 x 22.9 x 0.6 cm, softcover
- Language: English English
A practical, step by step guide to business growth for SMEs through mapping customer journeys. It includes advice on how to make and communicate changes to ensure rapid, sustainable, profitable, business growth. The author has spent 25 years helping businesses large and small improve their customer experience. His advice helped an SME double in size in a year, and a large corporate improve customer retention by 50%.
Reviews