112,31 €
124,79 €
-10% with code: EXTRA
Understanding Proactive Customer Orientation
Understanding Proactive Customer Orientation
112,31 €
124,79 €
  • We will send in 10–14 business days.
Dennis Herhausen examines how managers can successfully probe latent needs and uncover future needs of customers, labeled as proactive customer orientation. Overall, a systematic change process is developed to guide managers that aim to increase their company's proactive customer orientation.
124.79
  • Publisher:
  • Year: 2011
  • Pages: 186
  • ISBN-10: 3834931012
  • ISBN-13: 9783834931016
  • Format: 14.7 x 21.1 x 1.3 cm, minkšti viršeliai
  • Language: English
  • SAVE -10% with code: EXTRA

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Dennis Herhausen examines how managers can successfully probe latent needs and uncover future needs of customers, labeled as proactive customer orientation. Overall, a systematic change process is developed to guide managers that aim to increase their company's proactive customer orientation.

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  • Author: Dennis Herhausen
  • Publisher:
  • Year: 2011
  • Pages: 186
  • ISBN-10: 3834931012
  • ISBN-13: 9783834931016
  • Format: 14.7 x 21.1 x 1.3 cm, minkšti viršeliai
  • Language: English English

Dennis Herhausen examines how managers can successfully probe latent needs and uncover future needs of customers, labeled as proactive customer orientation. Overall, a systematic change process is developed to guide managers that aim to increase their company's proactive customer orientation.

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