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- Author: Hubert K Rampersad
- Publisher: Springer
- Year: 2010
- Pages: 190
- ISBN-10: 3642087566
- ISBN-13: 9783642087561
- Format: 15.6 x 23.4 x 1.1 cm, softcover
- Language: English
- SAVE -10% with code: EXTRA
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Description
Total Quality Management (TQM) is a journey towards improvement, guiding you through a continuous reassessment of yourself, your work and your organization. The author demonstrates how to improve your daily workload in order to create a quality product, control costs, and foster customer loyalty. Not only does this give your organization an edge in a competitive business environment, it also helps you grow and excel.
Rampersad guides you through the effective use of problem-solving tools and helps you apply the quality improvement process in all aspects of your work. The book`s modular, practical and integral approach will appeal to today`s busy manager. All aspects of Total Quality Management are clearly, concisely, and didactically described, illustrated by a wealth of real world examples.
EXTRA 10 % discount with code: EXTRA
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- Author: Hubert K Rampersad
- Publisher: Springer
- Year: 2010
- Pages: 190
- ISBN-10: 3642087566
- ISBN-13: 9783642087561
- Format: 15.6 x 23.4 x 1.1 cm, softcover
- Language: English English
Total Quality Management (TQM) is a journey towards improvement, guiding you through a continuous reassessment of yourself, your work and your organization. The author demonstrates how to improve your daily workload in order to create a quality product, control costs, and foster customer loyalty. Not only does this give your organization an edge in a competitive business environment, it also helps you grow and excel.
Rampersad guides you through the effective use of problem-solving tools and helps you apply the quality improvement process in all aspects of your work. The book`s modular, practical and integral approach will appeal to today`s busy manager. All aspects of Total Quality Management are clearly, concisely, and didactically described, illustrated by a wealth of real world examples.
Reviews