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- Author: Gerry McGovern
- Publisher: Silver Beach
- ISBN-10: 1916444601
- ISBN-13: 9781916444607
- Format: 15.2 x 22.9 x 1.1 cm, softcover
- Language: English
- SAVE -10% with code: EXTRA
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Description
Essence of Top Tasks is a prioritized list of what matters most to customers. You then continuously improve these top tasks based on evidence of customers trying to complete them. Developed as a result of 15 years of research and practice. Implemented by some of the world's largest organizations: Cisco, Microsoft, NetApp, IBM, Google, European Union, Toyota, Tetra Pak, and hundreds more. More than 300,000 customers have participated in Top Tasks studies in over 40 countries and 30 languages.
EXTRA 10 % discount with code: EXTRA
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- Author: Gerry McGovern
- Publisher: Silver Beach
- ISBN-10: 1916444601
- ISBN-13: 9781916444607
- Format: 15.2 x 22.9 x 1.1 cm, softcover
- Language: English English
Essence of Top Tasks is a prioritized list of what matters most to customers. You then continuously improve these top tasks based on evidence of customers trying to complete them. Developed as a result of 15 years of research and practice. Implemented by some of the world's largest organizations: Cisco, Microsoft, NetApp, IBM, Google, European Union, Toyota, Tetra Pak, and hundreds more. More than 300,000 customers have participated in Top Tasks studies in over 40 countries and 30 languages.
Reviews