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- Author: John Bicheno
- Publisher: PICSIE BOOKS
- ISBN-10: 0956830706
- ISBN-13: 9780956830708
- Format: 17.8 x 25.4 x 1.9 cm, softcover
- Language: English
- SAVE -10% with code: EXTRA
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Description
A book on lean service and office improvement, this is an update of The Lean toolbox for Service Systems but incorporates Lean Thinking, Systems Thinking and Design Thinking. It contains sections on philosophy and description of the most practical tools.A strong features is the contingency approach - different approaches for different service and administration situations. The earlier edition enjoyed strong sales in the UK and USA.
EXTRA 10 % discount with code: EXTRA
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The discount code is valid when purchasing from 10 €. Discounts do not stack.
- Author: John Bicheno
- Publisher: PICSIE BOOKS
- ISBN-10: 0956830706
- ISBN-13: 9780956830708
- Format: 17.8 x 25.4 x 1.9 cm, softcover
- Language: English English
A book on lean service and office improvement, this is an update of The Lean toolbox for Service Systems but incorporates Lean Thinking, Systems Thinking and Design Thinking. It contains sections on philosophy and description of the most practical tools.A strong features is the contingency approach - different approaches for different service and administration situations. The earlier edition enjoyed strong sales in the UK and USA.
Reviews