- We will send in 10–14 business days.
/images/books/12037290/9781728347578.jpg)
- Author: Brian Horn
- Publisher: AuthorHouse
- Year: 2020
- Pages: 176
- ISBN-10: 1728347572
- ISBN-13: 9781728347578
- Format: 15.2 x 22.9 x 1.4 cm, hardcover
- Language: English
- SAVE -10% with code: EXTRA
Reviews
Description
The way we do business has changed. Customers are no longer driven by products and services alone. They are experience driven customers who seek meaningful and genuine interactions with the companies they do business with. Many companies have adapted a "too big to fail" mindset and have implemented policies that favor themselves instead of the customers who keep them in business. Employees are treated as money-making machines instead of valued teammates. This has to change. The Customer Service Revolution is packed full of innovating and inspiring stories, and is changing the way companies think about their customers and the employees who make it all happen.
EXTRA 10 % discount with code: EXTRA
The promotion ends in 17d.22:19:18
The discount code is valid when purchasing from 10 €. Discounts do not stack.
- Author: Brian Horn
- Publisher: AuthorHouse
- Year: 2020
- Pages: 176
- ISBN-10: 1728347572
- ISBN-13: 9781728347578
- Format: 15.2 x 22.9 x 1.4 cm, hardcover
- Language: English English
The way we do business has changed. Customers are no longer driven by products and services alone. They are experience driven customers who seek meaningful and genuine interactions with the companies they do business with. Many companies have adapted a "too big to fail" mindset and have implemented policies that favor themselves instead of the customers who keep them in business. Employees are treated as money-making machines instead of valued teammates. This has to change. The Customer Service Revolution is packed full of innovating and inspiring stories, and is changing the way companies think about their customers and the employees who make it all happen.
Reviews