- We will send in 10–14 business days.
/images/books/13225585/9783658074692.jpg)
- Author: Tahvo Hyötyläinen
- Publisher: Springer Gabler
- Year: 2014
- Pages: 220
- ISBN-10: 3658074698
- ISBN-13: 9783658074692
- Format: 14.8 x 21 x 1.4 cm, softcover
- Language: English
- SAVE -10% with code: EXTRA
Steps to Improved Firm Performance with Business Process Management (e-book) (used book) | bookbook.eu
Reviews
Description
Business Process Management (BPM) has become a widely adopted management approach, prompting significant investments by private and public companies since 2000. Since neither the concept of BPM nor the factors leading to successful BPM initiatives are grounded in theory and also lack empirical support, Tahvo Hyötyläinen explores what business value BPM and BPM Systems can cause and how they can bring about improved firm performance. The author's main implication is to show how to enhance the probability of success with BPM and its Systems. His research also adds to the understanding on how to increase customer-centricity - an empirically supported yet less studied direction of BPM.
EXTRA 10 % discount with code: EXTRA
The promotion ends in 20d.15:33:58
The discount code is valid when purchasing from 10 €. Discounts do not stack.
- Author: Tahvo Hyötyläinen
- Publisher: Springer Gabler
- Year: 2014
- Pages: 220
- ISBN-10: 3658074698
- ISBN-13: 9783658074692
- Format: 14.8 x 21 x 1.4 cm, softcover
- Language: English English
Business Process Management (BPM) has become a widely adopted management approach, prompting significant investments by private and public companies since 2000. Since neither the concept of BPM nor the factors leading to successful BPM initiatives are grounded in theory and also lack empirical support, Tahvo Hyötyläinen explores what business value BPM and BPM Systems can cause and how they can bring about improved firm performance. The author's main implication is to show how to enhance the probability of success with BPM and its Systems. His research also adds to the understanding on how to increase customer-centricity - an empirically supported yet less studied direction of BPM.
Reviews