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- Author: Louie Gravance
- Publisher: MASCOT BOOKS
- ISBN-10: 1645432645
- ISBN-13: 9781645432647
- Format: 14 x 20.8 x 1.8 cm, minkšti viršeliai
- Language: English
- SAVE -10% with code: EXTRA
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Description
"In Service is a Superpower: Lessons Learned in Magic Kingdom, Louie Gravance uses his signature combination of humor and personal experience to narrate his journey through the realm of customer service. Part memoir, part self-help manual for businesses big and small, Gravance interweaves his tales of life at Disney theme parks with practical guidance gleaned during the course of a thirty-year career in the service and entertainment industries.
Gravance teaches us that the importance of delivering the finest service experiences possible is not just crucial for the livelihood of a company""it also leads to developing a culture of respect and responsibility that is so coveted in the corporate world today. Throughout the book, Gravance crafts an intriguing tale that demonstrates how working at Disney theme parks changed the way he viewed customer service, and elucidates the transformational effects it can have on those who provide it.
EXTRA 10 % discount with code: EXTRA
The promotion ends in 21d.19:59:01
The discount code is valid when purchasing from 10 €. Discounts do not stack.
- Author: Louie Gravance
- Publisher: MASCOT BOOKS
- ISBN-10: 1645432645
- ISBN-13: 9781645432647
- Format: 14 x 20.8 x 1.8 cm, minkšti viršeliai
- Language: English English
"In Service is a Superpower: Lessons Learned in Magic Kingdom, Louie Gravance uses his signature combination of humor and personal experience to narrate his journey through the realm of customer service. Part memoir, part self-help manual for businesses big and small, Gravance interweaves his tales of life at Disney theme parks with practical guidance gleaned during the course of a thirty-year career in the service and entertainment industries.
Gravance teaches us that the importance of delivering the finest service experiences possible is not just crucial for the livelihood of a company""it also leads to developing a culture of respect and responsibility that is so coveted in the corporate world today. Throughout the book, Gravance crafts an intriguing tale that demonstrates how working at Disney theme parks changed the way he viewed customer service, and elucidates the transformational effects it can have on those who provide it.
Reviews