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- Author: Will Mooser
- Publisher: Lulu Press
- Year: 2019
- Pages: 156
- ISBN-10: 168471219X
- ISBN-13: 9781684712199
- Format: 15.2 x 22.9 x 0.9 cm, softcover
- Language: English
- SAVE -10% with code: EXTRA
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Description
Learn communication techniques and strategies by going in "the room," first hand, with true stories of the mediation process. These twelve stories are a profile of the work that I did in the California Superior Court, Small Claims Division. Each case demonstrates different challenges and the techniques that I used to foster resolution. The last chapter called the Tool Box summarizes basic tools for communication in mediation and the strategies for success.
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- Author: Will Mooser
- Publisher: Lulu Press
- Year: 2019
- Pages: 156
- ISBN-10: 168471219X
- ISBN-13: 9781684712199
- Format: 15.2 x 22.9 x 0.9 cm, softcover
- Language: English English
Learn communication techniques and strategies by going in "the room," first hand, with true stories of the mediation process. These twelve stories are a profile of the work that I did in the California Superior Court, Small Claims Division. Each case demonstrates different challenges and the techniques that I used to foster resolution. The last chapter called the Tool Box summarizes basic tools for communication in mediation and the strategies for success.
Reviews