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- Author: Kenneth Cloke
- Publisher: John Wiley & Sons
- ISBN-10: 0787950602
- ISBN-13: 9780787950606
- Format: 15.4 x 23.3 x 2.1 cm, kieti viršeliai
- Language: English
- SAVE -10% with code: EXTRA
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Description
Learn how personal and organizational conflicts can be resolved by listening closely to the 'stories' people tell when they are in conflict, understanding why people tell their stories in the ways they do, and creating a third story that brings them together. This visionary book is written by Kenneth Cloke and Joan Goldsmith, two renowned mediators, who have used the narrative structure method successfully in their own mediation practice to move people in conflict from stubbornness, hostility, and fear to openness, collaboration, and forgiveness. Focusing on the transformative power of stories, Resolving Personal and Organizational Conflict includes an array of case studies from the authors' first-hand experience with thousands of clients. These case studies include the perspectives of all the parties in the conflict and cover a wide range of conflicts and disputes.
EXTRA 10 % discount with code: EXTRA
The promotion ends in 22d.20:19:26
The discount code is valid when purchasing from 10 €. Discounts do not stack.
- Author: Kenneth Cloke
- Publisher: John Wiley & Sons
- ISBN-10: 0787950602
- ISBN-13: 9780787950606
- Format: 15.4 x 23.3 x 2.1 cm, kieti viršeliai
- Language: English English
Learn how personal and organizational conflicts can be resolved by listening closely to the 'stories' people tell when they are in conflict, understanding why people tell their stories in the ways they do, and creating a third story that brings them together. This visionary book is written by Kenneth Cloke and Joan Goldsmith, two renowned mediators, who have used the narrative structure method successfully in their own mediation practice to move people in conflict from stubbornness, hostility, and fear to openness, collaboration, and forgiveness. Focusing on the transformative power of stories, Resolving Personal and Organizational Conflict includes an array of case studies from the authors' first-hand experience with thousands of clients. These case studies include the perspectives of all the parties in the conflict and cover a wide range of conflicts and disputes.
Reviews