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- Author: Harry Roberts
- Publisher: Free Press
- ISBN-10: 0029266254
- ISBN-13: 9780029266250
- Format: 15.2 x 22.9 x 1.5 cm, minkšti viršeliai
- Language: English
- SAVE -10% with code: EXTRA
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Description
In this penetrating guide to involving employees in the process of total quality management, the authors make the argument that "personal quality checklists"--by which employees monitor waste reducers and value adding activities in their immediate work environment--can significantly increase individual understanding of the general concepts and implementation of top quality management.
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- Author: Harry Roberts
- Publisher: Free Press
- ISBN-10: 0029266254
- ISBN-13: 9780029266250
- Format: 15.2 x 22.9 x 1.5 cm, minkšti viršeliai
- Language: English English
In this penetrating guide to involving employees in the process of total quality management, the authors make the argument that "personal quality checklists"--by which employees monitor waste reducers and value adding activities in their immediate work environment--can significantly increase individual understanding of the general concepts and implementation of top quality management.
Reviews