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Description
This book explores the skills of communication and assertive behaviour and how they enable openness and honesty to be brought into a relationship. It looks at how to develop better working relationships by applying these skills in three specific areas: negotiations, meetings and conflict management.
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- Author: Elearn
- Publisher: Routledge
- ISBN-10: 0080554822
- ISBN-13: 9780080554822
- Format: 21 x 29.7 x 0.7 cm, minkšti viršeliai
- Language: English English
This book explores the skills of communication and assertive behaviour and how they enable openness and honesty to be brought into a relationship. It looks at how to develop better working relationships by applying these skills in three specific areas: negotiations, meetings and conflict management.
Reviews