28,43 €
31,59 €
-10% with code: EXTRA
Optimal Design Manifest
Optimal Design Manifest
28,43
31,59 €
  • We will send in 10–14 business days.
Optimal Design Manifest is a practical 'hands-on' book that presents a strategic Performance Based Model that can be designed and implemented within a minimal time-frame for maximum benefit. The book challenges conventional wisdom and the generic approaches currently embraced by Contact Center Organizations by presenting a methodology which reflects a process of reverse engineering optimal performance targets (and desired outcomes) in order to establish clear and achievable objectives that EVER…
31.59
  • Publisher:
  • Year: 2020
  • Pages: 72
  • ISBN-10: 1716615747
  • ISBN-13: 9781716615740
  • Format: 14 x 21.6 x 0.5 cm, minkšti viršeliai
  • Language: English
  • SAVE -10% with code: EXTRA

Optimal Design Manifest (e-book) (used book) | Paul Dale | bookbook.eu

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Optimal Design Manifest is a practical 'hands-on' book that presents a strategic Performance Based Model that can be designed and implemented within a minimal time-frame for maximum benefit. The book challenges conventional wisdom and the generic approaches currently embraced by Contact Center Organizations by presenting a methodology which reflects a process of reverse engineering optimal performance targets (and desired outcomes) in order to establish clear and achievable objectives that EVERY Contact Center department will understand, embrace, commit to and work collectively towards accomplishing.

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  • Author: Paul Dale
  • Publisher:
  • Year: 2020
  • Pages: 72
  • ISBN-10: 1716615747
  • ISBN-13: 9781716615740
  • Format: 14 x 21.6 x 0.5 cm, minkšti viršeliai
  • Language: English English

Optimal Design Manifest is a practical 'hands-on' book that presents a strategic Performance Based Model that can be designed and implemented within a minimal time-frame for maximum benefit. The book challenges conventional wisdom and the generic approaches currently embraced by Contact Center Organizations by presenting a methodology which reflects a process of reverse engineering optimal performance targets (and desired outcomes) in order to establish clear and achievable objectives that EVERY Contact Center department will understand, embrace, commit to and work collectively towards accomplishing.

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