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- Author: Edward Young
- Publisher: CreateSpace Independent Publishing Platform
- Year: 2012
- Pages: 118
- ISBN-10: 1478397748
- ISBN-13: 9781478397748
- Format: 14 x 21.6 x 0.6 cm, minkšti viršeliai
- Language: English
- SAVE -10% with code: EXTRA
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Description
In today's environment, it's difficult to name many companies that can't access their customer base with a couple of clicks. This modern, data-rich environment has created tremendous new opportunities to understand customer experience and generate sustainable loyalty.
This book introduces the Data-Directed method, which illustrates how to tap into this data. This sharp, step-by-step guide starts from a business audience's perspective to show how commonly collected information can be transformed into long-term profitability drivers. By challenging how we perceive and measure value, the author highlights common pitfalls where classic business and process improvement methods tend to inadvertently hinder better long-term results. By offering a modern framework coupled with numerous success stories, this book demonstrates how positive change can be quick, scalable and desirable.
Insightful and succinct, the Data-Directed method shows how any organization can leverage data to deliver significant, risk-free change.
EXTRA 10 % discount with code: EXTRA
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- Author: Edward Young
- Publisher: CreateSpace Independent Publishing Platform
- Year: 2012
- Pages: 118
- ISBN-10: 1478397748
- ISBN-13: 9781478397748
- Format: 14 x 21.6 x 0.6 cm, minkšti viršeliai
- Language: English English
In today's environment, it's difficult to name many companies that can't access their customer base with a couple of clicks. This modern, data-rich environment has created tremendous new opportunities to understand customer experience and generate sustainable loyalty.
This book introduces the Data-Directed method, which illustrates how to tap into this data. This sharp, step-by-step guide starts from a business audience's perspective to show how commonly collected information can be transformed into long-term profitability drivers. By challenging how we perceive and measure value, the author highlights common pitfalls where classic business and process improvement methods tend to inadvertently hinder better long-term results. By offering a modern framework coupled with numerous success stories, this book demonstrates how positive change can be quick, scalable and desirable.
Insightful and succinct, the Data-Directed method shows how any organization can leverage data to deliver significant, risk-free change.
Reviews