31,76 €
35,29 €
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Harvard Business Review on Increasing Customer Loyalty
31,76 € 
- We will send in 10–14 business days.
How do you keep your customers coming back-and get them to bring others? If you need the best practices and ideas for making yourcustomers loyal and profitable--but don't have time to findthem--this book is for you. Here are nine inspiring and usefulperspectives, all in one place. This collection of HBR articles will help you: - Turn angry customers into loyal advocates - Get more people to recommend you - Boost customer satisfaction by satisfying your employees - Focus on profitable customers-…
35.29
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- Author: Harvard Business Review
- Publisher: Harvard Business Review Press
- ISBN-10: 1422162524
- ISBN-13: 9781422162521
- Format: 13.7 x 20.6 x 1.8 cm, minkšti viršeliai
- Language: English
- SAVE -10% with code: EXTRA
Harvard Business Review on Increasing Customer Loyalty (e-book) (used book) | bookbook.eu
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Description
How do you keep your customers coming back-and get them to bring others?
If you need the best practices and ideas for making yourcustomers loyal and profitable--but don't have time to find
them--this book is for you. Here are nine inspiring and useful
perspectives, all in one place. This collection of HBR articles will help you: - Turn angry customers into loyal advocates - Get more people to recommend you - Boost customer satisfaction by satisfying your employees - Focus on profitable customers--whether they're loyal or not - Invest in the right CRM technology for your business - Mine customer data for more effective marketing - Increase your customers' lifetime value
EXTRA 10 % discount with code: EXTRA
31,76 €
35,29 €
We will send in 10–14 business days.
The promotion ends in 24d.02:35:12
The discount code is valid when purchasing from 10 €. Discounts do not stack.
- Author: Harvard Business Review
- Publisher: Harvard Business Review Press
- ISBN-10: 1422162524
- ISBN-13: 9781422162521
- Format: 13.7 x 20.6 x 1.8 cm, minkšti viršeliai
- Language: English English
How do you keep your customers coming back-and get them to bring others?
If you need the best practices and ideas for making yourcustomers loyal and profitable--but don't have time to find
them--this book is for you. Here are nine inspiring and useful
perspectives, all in one place. This collection of HBR articles will help you: - Turn angry customers into loyal advocates - Get more people to recommend you - Boost customer satisfaction by satisfying your employees - Focus on profitable customers--whether they're loyal or not - Invest in the right CRM technology for your business - Mine customer data for more effective marketing - Increase your customers' lifetime value
Reviews