- We will send in 10–14 business days.
/images/books/13226195/9783658230357.jpg)
- Author: Claudia Lehmann
- Publisher: Springer Gabler
- ISBN-10: 3658230355
- ISBN-13: 9783658230357
- Format: 14.8 x 21 x 1.9 cm, softcover
- Language: English
- SAVE -10% with code: EXTRA
Reviews
Description
Claudia Lehmann explores service productivity from the providers, customer and operations perspective in the German airport industry using a solid empirical foundation. Available service productivity concepts, methods, measurements and their ability to overcome the emphasized problems are discussed, suggesting ways on how to deal with them. The insights of this book deliver considerable value for both management and academia.
EXTRA 10 % discount with code: EXTRA
The promotion ends in 20d.02:52:19
The discount code is valid when purchasing from 10 €. Discounts do not stack.
- Author: Claudia Lehmann
- Publisher: Springer Gabler
- ISBN-10: 3658230355
- ISBN-13: 9783658230357
- Format: 14.8 x 21 x 1.9 cm, softcover
- Language: English English
Claudia Lehmann explores service productivity from the providers, customer and operations perspective in the German airport industry using a solid empirical foundation. Available service productivity concepts, methods, measurements and their ability to overcome the emphasized problems are discussed, suggesting ways on how to deal with them. The insights of this book deliver considerable value for both management and academia.
Reviews