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- Author: Rose D Sloat
- Publisher: HRD Press
- ISBN-10: 0874256143
- ISBN-13: 9780874256147
- Format: 11.3 x 18.2 x 0.9 cm, minkšti viršeliai
- Language: English
- SAVE -10% with code: EXTRA
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Description
Sick of hearing your customer service staff say: My computer is down, It's lunch time, I haven't gotten to it yet, etc. etc.. This book is an encyclopedia of what your service staff should say and do, instead. Ideal as a service coaching resource, this book provides a quick and easy solution that will improve customer perceptions about your organization and its service staff.
EXTRA 10 % discount with code: EXTRA
The promotion ends in 22d.01:57:29
The discount code is valid when purchasing from 10 €. Discounts do not stack.
- Author: Rose D Sloat
- Publisher: HRD Press
- ISBN-10: 0874256143
- ISBN-13: 9780874256147
- Format: 11.3 x 18.2 x 0.9 cm, minkšti viršeliai
- Language: English English
Sick of hearing your customer service staff say: My computer is down, It's lunch time, I haven't gotten to it yet, etc. etc.. This book is an encyclopedia of what your service staff should say and do, instead. Ideal as a service coaching resource, this book provides a quick and easy solution that will improve customer perceptions about your organization and its service staff.
Reviews