41,39 €
45,99 €
-10% with code: EXTRA
Empathy in Action
Empathy in Action
41,39
45,99 €
  • We will send in 10–14 business days.
A bold new look at how technology can become a force multiplier to deliver more empathy and integrate deeper, more personalized human connections into everyday business interactions at scale. While the world has never needed more empathy than today, too often technology is used by businesses as a substitute and a barrier to real human connection. We've all experienced dumb chatbots, automated scripts and poor employee interactions that dehumanizes customer interactions. Empathy is a powerful c…
45.99
  • Publisher:
  • Year: 2021
  • Pages: 195
  • ISBN-10: 1646870433
  • ISBN-13: 9781646870431
  • Format: 16 x 23.4 x 3.1 cm, kieti viršeliai
  • Language: English
  • SAVE -10% with code: EXTRA

Empathy in Action (e-book) (used book) | Tony Bates | bookbook.eu

Reviews

(3.98 Goodreads rating)

Description

A bold new look at how technology can become a force multiplier to deliver more empathy and integrate deeper, more personalized human connections into everyday business interactions at scale.

While the world has never needed more empathy than today, too often technology is used by businesses as a substitute and a barrier to real human connection. We've all experienced dumb chatbots, automated scripts and poor employee interactions that dehumanizes customer interactions.

Empathy is a powerful construct for a better world and a better business. It's not a synonym for nice. Empathy is about respect and treating people in the context of their unique situation in a highly personalized way. They predict empathy is the next frontier in technology. This book is aimed at sparking an industry-wide conversation about how exponential technologies like, AI and cloud can enable a more empathetic world.

EXTRA 10 % discount with code: EXTRA

41,39
45,99 €
We will send in 10–14 business days.

The promotion ends in 21d.10:22:27

The discount code is valid when purchasing from 10 €. Discounts do not stack.

Log in and for this item
you will receive 0,46 Book Euros!?
  • Author: Tony Bates
  • Publisher:
  • Year: 2021
  • Pages: 195
  • ISBN-10: 1646870433
  • ISBN-13: 9781646870431
  • Format: 16 x 23.4 x 3.1 cm, kieti viršeliai
  • Language: English English

A bold new look at how technology can become a force multiplier to deliver more empathy and integrate deeper, more personalized human connections into everyday business interactions at scale.

While the world has never needed more empathy than today, too often technology is used by businesses as a substitute and a barrier to real human connection. We've all experienced dumb chatbots, automated scripts and poor employee interactions that dehumanizes customer interactions.

Empathy is a powerful construct for a better world and a better business. It's not a synonym for nice. Empathy is about respect and treating people in the context of their unique situation in a highly personalized way. They predict empathy is the next frontier in technology. This book is aimed at sparking an industry-wide conversation about how exponential technologies like, AI and cloud can enable a more empathetic world.

Reviews

  • No reviews
0 customers have rated this item.
5
0%
4
0%
3
0%
2
0%
1
0%
(will not be displayed)