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- Author: Christofer F Daiberl
- Publisher: Springer Gabler
- ISBN-10: 3658295791
- ISBN-13: 9783658295790
- Format: 14.8 x 21 x 1.5 cm, softcover
- Language: English
- SAVE -10% with code: EXTRA
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Description
Christofer F. Daiberl explores how to enhance the productivity of services delivered by a network of co-providers. Harnessing empirical insights and synthesizing contributions from service design, information systems, and engineering, the author develops a systematic productivity improvement technique. The technique supports practitioners to iteratively discover and seize opportunities to enhance productivity for their own organization, customers, and relevant co-providers. Reflecting on the overall results, five general design principles are proposed that support the development of new artifacts fostering truly productive services in a networked world.
EXTRA 10 % discount with code: EXTRA
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- Author: Christofer F Daiberl
- Publisher: Springer Gabler
- ISBN-10: 3658295791
- ISBN-13: 9783658295790
- Format: 14.8 x 21 x 1.5 cm, softcover
- Language: English English
Christofer F. Daiberl explores how to enhance the productivity of services delivered by a network of co-providers. Harnessing empirical insights and synthesizing contributions from service design, information systems, and engineering, the author develops a systematic productivity improvement technique. The technique supports practitioners to iteratively discover and seize opportunities to enhance productivity for their own organization, customers, and relevant co-providers. Reflecting on the overall results, five general design principles are proposed that support the development of new artifacts fostering truly productive services in a networked world.
Reviews