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- Author: Robin Gourlay
- Publisher: Open University Press
- ISBN-10: 0335205895
- ISBN-13: 9780335205899
- Format: 14 x 21.6 x 0.9 cm, softcover
- Language: English
- SAVE -10% with code: EXTRA
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Description
Health care managers have to deal with people at all levels, often in difficult situations. This book provides the practical advice needed to deal with difficult staff. It contains checklists and worksheets; suggestions for dealing with various types of role-related problems; and methods to tackle problems by prevention rather than by cure.
EXTRA 10 % discount with code: EXTRA
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- Author: Robin Gourlay
- Publisher: Open University Press
- ISBN-10: 0335205895
- ISBN-13: 9780335205899
- Format: 14 x 21.6 x 0.9 cm, softcover
- Language: English English
Health care managers have to deal with people at all levels, often in difficult situations. This book provides the practical advice needed to deal with difficult staff. It contains checklists and worksheets; suggestions for dealing with various types of role-related problems; and methods to tackle problems by prevention rather than by cure.
Reviews