33,65 €
37,39 €
-10% with code: EXTRA
Dealing With Difficult People
33,65 € 
- We will send in 10–14 business days.
Whether you have to handle a customer who shouts at you for doing your job, or a team member who takes credit for your ideas, this book will show you ways to stop falling victim to those difficult people who make life miserable for the rest of us. Rhonda Scharf is a professional speaker, trainer and author who (sadly) has quite a bit of experience dealing with difficult people. She shares her experience, skills and techniques in a real-life way that is immediately applicable for all. This book…
37.39
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- Author: Rhonda Scharf
- Publisher: Rhonda Scharf
- ISBN-10: 0968462626
- ISBN-13: 9780968462621
- Format: 12.7 x 20.3 x 0.4 cm, minkšti viršeliai
- Language: English
- SAVE -10% with code: EXTRA
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Description
Whether you have to handle a customer who shouts at you for doing your job, or a team member who takes credit for your ideas, this book will show you ways to stop falling victim to those difficult people who make life miserable for the rest of us.
Rhonda Scharf is a professional speaker, trainer and author who (sadly) has quite a bit of experience dealing with difficult people. She shares her experience, skills and techniques in a real-life way that is immediately applicable for all. This book isn't about theory; it's about straightforward solutions that will work for you now! Rhonda has been teaching workshops on Dealing with Difficult People and Confrontation Skills to companies worldwide since 1993.EXTRA 10 % discount with code: EXTRA
33,65 €
37,39 €
We will send in 10–14 business days.
The promotion ends in 22d.15:29:32
The discount code is valid when purchasing from 10 €. Discounts do not stack.
- Author: Rhonda Scharf
- Publisher: Rhonda Scharf
- ISBN-10: 0968462626
- ISBN-13: 9780968462621
- Format: 12.7 x 20.3 x 0.4 cm, minkšti viršeliai
- Language: English English
Whether you have to handle a customer who shouts at you for doing your job, or a team member who takes credit for your ideas, this book will show you ways to stop falling victim to those difficult people who make life miserable for the rest of us.
Rhonda Scharf is a professional speaker, trainer and author who (sadly) has quite a bit of experience dealing with difficult people. She shares her experience, skills and techniques in a real-life way that is immediately applicable for all. This book isn't about theory; it's about straightforward solutions that will work for you now! Rhonda has been teaching workshops on Dealing with Difficult People and Confrontation Skills to companies worldwide since 1993.
Reviews