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- Author: Kristin Anderson
- Publisher: McGraw-Hill Companies
- ISBN-10: 0071379541
- ISBN-13: 9780071379540
- Format: 15.2 x 22.9 x 1 cm, minkšti viršeliai
- Language: English
- SAVE -10% with code: EXTRA
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Description
This reader-friendly series is must read for all levels of managers
All managers, whether brand-new to their positions or well established in the corporate hierarchy, can use a little brushing-up now and then. The skills-based Briefcase Books Series is filled with ideas and strategies to help managers become more capable, efficient, effective, and valuable to their corporations.
As customer loyalty increasingly becomes a thing of the past, customer relationship management (CRM) has become one of today's hottest topics. Customer Relationship Management supplies easy-to-apply solutions to common CRM problems, including how to maximize impact from CRM technology, which data warehousing techniques are most effective, and how to create and manage both short- and long-term relationships.
EXTRA 10 % discount with code: EXTRA
The promotion ends in 21d.16:13:31
The discount code is valid when purchasing from 10 €. Discounts do not stack.
- Author: Kristin Anderson
- Publisher: McGraw-Hill Companies
- ISBN-10: 0071379541
- ISBN-13: 9780071379540
- Format: 15.2 x 22.9 x 1 cm, minkšti viršeliai
- Language: English English
This reader-friendly series is must read for all levels of managers
All managers, whether brand-new to their positions or well established in the corporate hierarchy, can use a little brushing-up now and then. The skills-based Briefcase Books Series is filled with ideas and strategies to help managers become more capable, efficient, effective, and valuable to their corporations.
As customer loyalty increasingly becomes a thing of the past, customer relationship management (CRM) has become one of today's hottest topics. Customer Relationship Management supplies easy-to-apply solutions to common CRM problems, including how to maximize impact from CRM technology, which data warehousing techniques are most effective, and how to create and manage both short- and long-term relationships.
Reviews