221,84 €
246,49 €
-10% with code: EXTRA
Customer Intelligence
Customer Intelligence
221,84
246,49 €
  • We will send in 10–14 business days.
Developed from the authors' experience working with firms seeking to build better business intelligence, The Customer Information Wars is concerned with who will own and control information about customers and who will develop the best skills and capabilities to exploit it for competitive advantage. At its core, it attempts to explain why the "age of information" has failed to live up to its own hype of specialization, personalization over homogenization, and consistently satisfying customers.
246.49
  • Publisher:
  • ISBN-10: 0470018585
  • ISBN-13: 9780470018583
  • Format: 16.3 x 23.4 x 2.2 cm, kieti viršeliai
  • Language: English
  • SAVE -10% with code: EXTRA

Customer Intelligence (e-book) (used book) | Kelly | bookbook.eu

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Developed from the authors' experience working with firms seeking to build better business intelligence, The Customer Information Wars is concerned with who will own and control information about customers and who will develop the best skills and capabilities to exploit it for competitive advantage. At its core, it attempts to explain why the "age of information" has failed to live up to its own hype of specialization, personalization over homogenization, and consistently satisfying customers.

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  • Author: Kelly
  • Publisher:
  • ISBN-10: 0470018585
  • ISBN-13: 9780470018583
  • Format: 16.3 x 23.4 x 2.2 cm, kieti viršeliai
  • Language: English English

Developed from the authors' experience working with firms seeking to build better business intelligence, The Customer Information Wars is concerned with who will own and control information about customers and who will develop the best skills and capabilities to exploit it for competitive advantage. At its core, it attempts to explain why the "age of information" has failed to live up to its own hype of specialization, personalization over homogenization, and consistently satisfying customers.

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