425,06 €
472,29 €
-10% with code: EXTRA
Cases on Managing E-Services
Cases on Managing E-Services
425,06
472,29 €
  • We will send in 10–14 business days.
After the first wave of e-commerce and e-business implementations, we are witnessing an e-services paradigm shift in the way businesses, governments and consumers are using Internet-based technologies and mobile communications to innovate and produce new products and services. Cases on Managing E-Services presents a wide range of real-life case studies in e-services in fields such as e-libraries, e-medicine, and e-insurance. Providing concrete examples of successes and pitfalls of e-services ma…
  • Publisher:
  • Year: 2011
  • Pages: 299
  • ISBN-10: 1605660647
  • ISBN-13: 9781605660646
  • Format: 21.9 x 28.9 x 2.2 cm, hardcover
  • Language: English
  • SAVE -10% with code: EXTRA

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After the first wave of e-commerce and e-business implementations, we are witnessing an e-services paradigm shift in the way businesses, governments and consumers are using Internet-based technologies and mobile communications to innovate and produce new products and services. Cases on Managing E-Services presents a wide range of real-life case studies in e-services in fields such as e-libraries, e-medicine, and e-insurance. Providing concrete examples of successes and pitfalls of e-services management, this unprecedented scholarly contribution also offers a much-needed definition and typology of e-services and their main characteristics through theoretical papers and case studies.

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  • Publisher:
  • Year: 2011
  • Pages: 299
  • ISBN-10: 1605660647
  • ISBN-13: 9781605660646
  • Format: 21.9 x 28.9 x 2.2 cm, hardcover
  • Language: English English

After the first wave of e-commerce and e-business implementations, we are witnessing an e-services paradigm shift in the way businesses, governments and consumers are using Internet-based technologies and mobile communications to innovate and produce new products and services. Cases on Managing E-Services presents a wide range of real-life case studies in e-services in fields such as e-libraries, e-medicine, and e-insurance. Providing concrete examples of successes and pitfalls of e-services management, this unprecedented scholarly contribution also offers a much-needed definition and typology of e-services and their main characteristics through theoretical papers and case studies.

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