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- Author: Ashok Kumar
- Publisher: LAP Lambert Academic Publishing
- ISBN-10: 365940523X
- ISBN-13: 9783659405235
- Format: 15.2 x 22.9 x 0.5 cm, minkšti viršeliai
- Language: English
- SAVE -10% with code: EXTRA
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Description
This book is helpful for youngsters to find out the quality of the institutions of any field with the help of the servqual model. Nowadays servqual model is used as a worldwide research tool. For the analysis of the service quality servqual model used as an important tool. Servqual model was originally measured on 10 aspect of service quality. Servqual was developed in the mid-1980's by Zeithaml Parasuraman & Berry..
EXTRA 10 % discount with code: EXTRA
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- Author: Ashok Kumar
- Publisher: LAP Lambert Academic Publishing
- ISBN-10: 365940523X
- ISBN-13: 9783659405235
- Format: 15.2 x 22.9 x 0.5 cm, minkšti viršeliai
- Language: English English
This book is helpful for youngsters to find out the quality of the institutions of any field with the help of the servqual model. Nowadays servqual model is used as a worldwide research tool. For the analysis of the service quality servqual model used as an important tool. Servqual model was originally measured on 10 aspect of service quality. Servqual was developed in the mid-1980's by Zeithaml Parasuraman & Berry..
Reviews