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- Publisher: Jai Press Inc.
- Year: 1995
- Pages: 380
- ISBN-10: 1559388552
- ISBN-13: 9781559388559
- Format: 15.6 x 23.4 x 2.2 cm, kieti viršeliai
- Language: English
- SAVE -10% with code: EXTRA
Advances in Services Marketing and Management (e-book) (used book) | bookbook.eu
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This title is part of a series which offers an interdisciplinary approach to the latest research and practice in services. Topics discussed in this title include the calculus of service quality and customer satisfaction and environmental and positional antecedents of management commitment to service quality.
EXTRA 10 % discount with code: EXTRA
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- Publisher: Jai Press Inc.
- Year: 1995
- Pages: 380
- ISBN-10: 1559388552
- ISBN-13: 9781559388559
- Format: 15.6 x 23.4 x 2.2 cm, kieti viršeliai
- Language: English English
This title is part of a series which offers an interdisciplinary approach to the latest research and practice in services. Topics discussed in this title include the calculus of service quality and customer satisfaction and environmental and positional antecedents of management commitment to service quality.
Reviews