- We will send in 10–14 business days.
/images/books/12151069/9781771883481.jpg)
- Author: Vincent P Magnini
- Publisher: Apple Academic Press
- ISBN-10: 1771883480
- ISBN-13: 9781771883481
- Format: 15 x 22.6 x 1.5 cm, minkšti viršeliai
- Language: English
- SAVE -10% with code: EXTRA
Reviews
Description
This book presents techniques that reflect the vast and varied experience of the authors. They have produced an array of highly effective guest satisfaction techniques from which even the most veteran hoteliers can learn and benefit. With this practical, easy-to-use book, there is no need to sift through pages of narratives in order to identify actionable tactics and strategies that can be applied at the property-level. The book presents one unique and actionable customer satisfaction technique on each page-a useful feature for busy managers.
EXTRA 10 % discount with code: EXTRA
The promotion ends in 21d.03:36:14
The discount code is valid when purchasing from 10 €. Discounts do not stack.
- Author: Vincent P Magnini
- Publisher: Apple Academic Press
- ISBN-10: 1771883480
- ISBN-13: 9781771883481
- Format: 15 x 22.6 x 1.5 cm, minkšti viršeliai
- Language: English English
This book presents techniques that reflect the vast and varied experience of the authors. They have produced an array of highly effective guest satisfaction techniques from which even the most veteran hoteliers can learn and benefit. With this practical, easy-to-use book, there is no need to sift through pages of narratives in order to identify actionable tactics and strategies that can be applied at the property-level. The book presents one unique and actionable customer satisfaction technique on each page-a useful feature for busy managers.
Reviews